Support

We're here to help with our products, apps, and services.

How can we help you?

Whether you have a question about one of our apps, need technical assistance, or want to report an issue, our team will get back to you as quickly as possible.

Product & App Support

Questions, bug reports, or feature requests for any NexWave app or software product.

[email protected]

Service Inquiries

Help with ongoing cybersecurity, network automation, or SaaS engagements.

[email protected]

Security Issues

Found a vulnerability in one of our products? Please report it responsibly and we'll respond promptly.

[email protected]

Our support commitment

1–2 Days
Typical response time for support requests, Monday to Friday
Priority
Security reports are triaged ahead of all other requests
English
Support is currently provided in English

When contacting support about an app, please include the app name and version, your device model and OS version, and a short description of the issue — it helps us resolve things faster. You can also reach us through the contact form.