Privacy Policy

Effective date: July 11, 2026

NexWave Cyber Solutions Inc. ("NexWave", "we", "us") is a Canadian technology company based in North Vancouver, British Columbia. This policy explains how we collect, use, and protect personal information when you use our website (nexwavecyber.com), our mobile and desktop applications, and our services. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

Information We Collect

• Information you provide. If you contact us by email or through our contact form, we receive your name, email address, and the contents of your message.
• App information. Our applications may collect limited information needed to function, such as account details you register, settings, and diagnostic data (for example crash reports and performance metrics). Each app describes what it collects in its store listing, and where an app's practices differ from this policy, we provide an app-specific notice.
• Technical information. Like most websites, our hosting infrastructure (Cloudflare) automatically processes standard technical data such as IP addresses and browser type for security and performance purposes.

What We Don't Do

• We do not sell, rent, or trade your personal information.
• We do not use your information for third-party advertising.
• We do not collect more information than we need to provide our products and services.

How We Use Information

• To respond to your inquiries and provide customer support
• To operate, maintain, and improve our website, apps, and services
• To diagnose and fix technical issues and keep our products secure
• To meet legal and regulatory obligations

Sharing of Information

We share personal information only with service providers that help us operate (such as hosting and email providers), when required by law, or with your consent. Our service providers are bound to use your information only for the services they provide to us. Some providers may store data outside Canada (for example, in the United States), where it may be subject to the laws of those jurisdictions.

Data Retention

We keep personal information only as long as needed for the purposes described above or as required by law, then delete or anonymize it.

Security

Security is our business. We use industry-standard safeguards — including encryption in transit, access controls, and hardened infrastructure — to protect the information we hold. No method of transmission or storage is completely secure, but we work to protect your information using the same practices we recommend to our clients.

Children's Privacy

Our website, apps, and services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To make a request, or to ask any question about this policy, contact us at [email protected]. You also have the right to complain to the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

NexWave Cyber Solutions Inc.
North Vancouver, British Columbia, Canada
[email protected]